1.How can I get a quotation?
To get an accurate and favorable quotation, please contact us with the following information:
*The specific model or link of the product you are interested in.
*Detailed requirements (e.g., specifications, colors, customization needs).
*Expected order quantity and delivery destination.
Our team will reply with the best quotation within 24 working hours.
2. What is your Minimum Order Quantity (MOQ)?
Our MOQ varies by product type, generally ranging from 50 to 500 units. For some hot - selling standard products, we can appropriately reduce the MOQ for long - term cooperative customers. Please contact us to confirm the MOQ of the specific product you want.
3.What payment terms do you accept?
We support secure and mainstream international payment methods:
*Bank Transfer (T/T): 30% deposit in advance, 70% balance paid before shipment.
*Letter of Credit (L/C): Acceptable for large - value orders.
*Other methods: Western Union, PayPal (for sample orders or small batches). Specific payment terms can be negotiated based on the order scale.
4.Do you provide product quality assurance?
Yes, we have strict quality control (QC) processes. All products undergo 3 - stage inspections (raw material inspection, in - production sampling, and pre - shipment full inspection) before delivery.
We provide a 3 - 6 month quality guarantee period from the date of delivery. If there are non - human quality problems, please provide relevant photos/videos, and we will offer solutions such as replacement or compensation after verification.
5. Can you help with customs clearance documents?
Certainly. We will provide complete customs clearance documents required for international trade, including Commercial Invoice, Packing List, Bill of Lading/Air Waybill, and Certificate of Origin (CO). If you need additional documents such as CE, FDA, or other certification reports, please inform us in advance, and we will assist in applying for them (relevant certification fees may apply).